1. Information we collect
Kimble Timber, LLC may collect information you provide directly, including your name, email address, optional phone number, and the content of your customer care request. We may also collect basic technical information needed to operate and protect our website.
2. How we use information
We use the information you provide to respond to questions, deliver requested customer care, maintain our business records, improve our services, and protect our website and company.
3. SMS customer care communications
If you voluntarily check the SMS consent box and provide a phone number, you agree to receive customer care text messages from Kimble Timber, LLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Providing a phone number and checking the SMS consent box are optional. We do not send promotional or marketing text messages under this consent.
4. No third-party sharing for marketing
We will not share or sell your mobile information, personal information, or SMS consent with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to support our business operations and customer care, or when required by law. SMS opt-in data and consent will not be shared with third parties.
5. Data security and retention
We use reasonable safeguards designed to protect personal information. We retain information only as long as reasonably necessary for the purposes described in this policy, to comply with legal obligations, and to resolve disputes.
6. Your choices
You may ask us to review, correct, or delete personal information by contacting us. To stop customer care text messages, reply STOP at any time. For assistance, reply HELP or contact us directly.
7. Contact us
Questions about this policy may be sent to support@kimbletimber.com, by phone at (541) 230-7846, or by mail at Kimble Timber, LLC, 89047 Condon Creek Road, Florence, OR 97439.